Our payment terms are usually 30 days from the date of the invoice if you have set up an account with us and it has activities in the last 6 months. If your account is open and there is no activity within the last 6 months, we might request an update of account details.

Your credit terms on the existing account would be closed if there is no activity within the last 12 months period but can be reopened upon receipt of updated details of ownership of the business.

We usually make the first delivery to a new customer on a proforma basis, but not always the case so please note that delivery time might be longer after please your first order with us. We have different payment terms for customers who would like us to offer a dropship service (curbside only on tail lift lorry for palletized heavyweight goods) for them, from proforma before delivery to due 14 days from the date of the invoice.

We do offer preseasons for some customers in winter months if you would like to take advantage of this arrangement, please talk to us.

Please note: All goods remain the property of Eastern Connections till they are fully paid for as set out on our delivery terms and conditions.

Please note: If an open account has an overdue amount longer than 60days we have the right to close that account immediately and pursue the practice of charging interest of overdue amount from the date it falls due.

Please note: We reserve the right to charge between 5% to 20% over BOE’s base rate on any overdue amount owed to us.